• Director of IT Infrastructure

    Job Locations US-CA-Woodland Hills
    Information Technology
    Position Type
    Regular Full-Time
  • Overview

    Looking for a hands-on leader with broad and deep technical infrastructure experience. The ideal candidate will be composed under pressure, a self-starter, can quickly assess priorities, engage resources and drive to resolution. They will be people-oriented, have strong communication and organizational skills, and enjoy solving issues within a fast-paced environment.


    A successful candidate primarily will act in both a technology leader role, developing and improving our IT strategy, as well as, in a hands-on tactical role to follow through on the execution of such strategy. Manage other infrastructure and security IT support staff. Lead technical resource providing server/desktop management, cloud infrastructure, IT project management and able to collaborate with IT Applications Development Director. The Director of IT Infrastructure reports to the Chief Information Officer (CIO)


    • Implement and drive usage of best practices, standards, and methods for analysis, design, securing, configuration, testing, implementation, and operation of infrastructure
    • Partner closely with other teams such as Facilities, Physical Security, Data Analytics and others to deliver cohesive solutions
    • Lead a direct and indirect team, ensuring that we are recruiting, hiring, mentoring, and developing our talented team of professionals to achieve outstanding results
    • Actively promote the core values of the company within the organization
    • Communicate clearly and effectively in person and in writing to all levels of the company regarding infrastructure activities
    • Prepare and manage the operating and capital budgets and IT operating plans that maximize value creation
    • Manage operational costs and conduct near and long-term financial forecasts
    • Provide precise and cost-effective management of cloud services including AWS and Microsoft Azure platforms
    • Manage vendor selection, negotiation, contracting, performance, and compliance. Prepare RFI, RFP, RFQ, contracts, and other documentation
    • Participate in the review and prioritization of project portfolio providing trusted advice related to investments and information technology issues
    • Ensure IT infrastructure, controls, operations, and related services meet requirements and are scalable, available, reliable, maintainable and secure
    • Manage IT infrastructure assets including maintenance of component inventory and related documentation
    • Manage a mix of long-term projects and short-term service requests with a high degree of flexibility and effective delegation
    • Develop and maintain a robust 24/7/365 support model
    • Build and manage a disaster recovery plan in support of an overall business continuity program
    • Manage the organization and its service levels with data and metric driven decisions
    • Drive effective and efficient command of the fundamentals of managing traditional infrastructure
    • Lead a comprehensive infrastructure roadmap that leverages technology trends to challenge and change the status quo


    • Minimum 12 years of progressive and relevant experience in IT infrastructure and operations
    • Bachelor’s degree in computer science, information systems, or related discipline. Master’s degree preferred
    • Breadth and depth of experience across physical, virtual and cloud infrastructure including Cisco network, security and communications, Hyper-V & VMWare, Failover Clusters, Secure VPN and Gateway, MS SQL Server, NetApp, MS-SharePoint, Dell EMC, AWS, Azure and similar technologies
    • Provide Voice and Data Telecommunications support to ensure the operation of the hosted VoIP or equivalent, phone and call center technology.
    • Function professionally under pressure with a strong sense of urgency, while managing multiple concurrent projects and deadlines under sometimes ambiguous and often complex circumstances
    • Experience cultivating and leading high-performance teams, creating innovation culture, and mentoring to develop team members
    • Comfortable working with employees at all levels of the company. Demonstrates professional tact, good judgement, and discretion
    • Must be highly articulate, from business and technical perspectives, and able to deliver proposals and presentations to a wide variety of audiences with conviction and passion
    • Strong analytical and problem-solving skillset. Demonstrates attention to detail, follow-up and has excellent organizational skills


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