• Business Analyst

    Job Locations US-CA-Woodland Hills
    Information Technology
    Position Type
    Regular Full-Time
  • Overview

    The Sr. Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks and identify opportunities to improve efficiency. This position report to Director of Software Engineering. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other Business Analyst and project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level. You will interview stakeholders, write agile stories, guide the development team on-shore and off-shore and work with other business analysts. This is full time, non-exempt position.


    • Implement and represent CARD policy enthusiastically
    • Represent CARD professionally and ethically to internal and external stakeholders
    • Work effectively with senior management
    • Support system conversions, upgrades, enhancements
    • Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, agile stories and use cases)
    • Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
    • Coordinate QA and User Acceptance Testing.
    • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results


    • Bachelor’s or master’s degree in related technical field
    • Minimum 5 years of business systems analysis experience working on Agile software development efforts
    • Experience in Jira, Confluence and Visio
    • A good understanding of SDLC process
    • Schedule and facilitate Joint Application Development (JAD) sessions
    • Translate high level requirements into User Stories/Detailed Requirements
    • Work as a liaison between business and delivery teams in all phases of development from product definition to deployment
    • Perform feasibility analysis, scope projects, prioritize deliverables, recommend alternative solutions and project strategies, and engage in negotiations
    • Ability to demonstrate Process Flow Diagrams using UML concepts
    • Ability to multi task and handle multiple projects at anytime
    • Willingness to review and understand projects handled by various project teams
    • Create a road map to become a Subject Matter Expert (SME)
    • Willingness to work with Onsite and Offshore development teams
    • Understand industry trends and best practices in the business that can be applied to system design and process improvement.
    • Monitor project progress by tracking activity, resolving problems, and meeting all project deliverables as planned
    • Demonstrate good communication and relationship skills with Internal IT, Business Teams and External Vendors
    • Provide support to QA Team and Business Users during QA and UAT phase of the projects
    • Ability to estimate projects and timelines
    • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
    • Experience in ERP development and implementation is a plus.
    • Must have strong project management, strong relationship building skills & communication skills
    • Data analysis proficiency is a plus.
    • Able to thrive in a fast paced environment
    • Good decision making and problem solving ability
    • Works well in teams and has the ability to work independently with little or no supervision
    • Authorized to work in the United States - we cannot provide sponsorship to applicants for work visas.


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